2024 Contributions will need to be submitted to Health Equity. For 2023 Contributions - After your FSA enrollment information is reported to Tri-Star by HSHS, your account information is available through the Tri-Star website at www.tri-starsystems.com. To access your account you will need to click on “My Account” to be brought to the secure login page. Once there, you will type your email address for the user name in the box. Next, you need to type in your Tri-Star password & click Login.
If you have never enrolled previously or you are having trouble logging in you will need to contact Tri-Star customer service at 1-800-727-0182, option #1 to provide a valid email address. Once you have provided the customer service representative your email address you will need to initiate the password reset process at the Tri-Star login page. You can do this by clicking on the link “I forgot my Password or I never received one”. The next screen that will be populated will ask you for your email address and once you provide that you can click Submit. You should receive an e-mail from Tri-Star regarding your password. If the email address provided matches what Tri-Star has on file, a time-sensitive link will be sent to that email address instructing you on how to reset your password. Following the link contained in the email you will be required to answer security questions before being allowed access to your account.
Once you have accessed your account, you can:
For a more in-depth guide to learn or review how to use Tri-Star’s system you can access the How-To Guide by clicking here.