Anytime Care

HSHS colleagues and dependents covered under the HSHS Healthy Plan will have access to care 24 hours a day, 7 days a week. You can visit with a doctor with HSHS Anytime Care, online or via the telephone. There is no cost to use the service for colleagues and eligible dependents enrolled in the HSHS Healthy Plan. All medical options pay 100%, and the deductible does not apply.


Contact the HSHS Anytime Care program to visit with a provider about many conditions, including allergies, asthma, cold and flu symptoms, rashes, and sinus infections. The service is available online at, or you can call 1-844-391-4747 and speak with a provider.

The Anytime Care program is available to HSHS Healthy Plan participants (colleagues and dependents) in Illinois, Indiana, Wisconsin, Washington, Kentucky, Iowa, Nebraska, California, Oklahoma, Arizona, Alabama, New York, Oregon, Pennsylvania, South Carolina, Minnesota, Montana, Utah, Ohio, and Florida. The HSHS Healthy Plan covers virtual care visits through the HSHS Anytime Care Program. Other virtual care programs are not covered by the HSHS Healthy Plan. For questions regarding virtual care, please contact the HSHS Colleague Service Center at 1-855-394-4747 or email at


  1. Select Start Visit Now: (HSHS Healthy Plan participants: disregard the $29.00 pricing. A discount will be applied after Step 4 is completed, making your visit free).
  2. Read through the Emergency Check and Select Continue.
  3. Complete Personal Information and, if you are an HSHS Healthy Plan participant, select HSHS Healthy Plan Participants from the Program drop down.
  4. Enter Your Member ID: This is your HSHS 6 digit Employee ID Number.

Start Visit Now